Comdial and FXT Podręcznik Użytkownika Pobierz pdf (Strona 5)

Introducing Corporate Call

This guide was developed based on the use of Corporate Call with a Comdial digital

communications system. Use of Corporate Call with another manufacturer’s

TAPI-compliant system may cause the information in this guide to be inconsistent with

your experience.

Describing Corporate Call

Corporate Call is a software program that serves as an extension to Microsoft

Outlook.

It becomes part of the email/scheduler/calendar program and adds call control to a

desktop PC that interfaces with a digital communications system.

Corporate Call runs on Microsoft

Windows 95, 98, 2000, and Windows NT 4.0. It is a

32-bit application designed to take advantage of newer operating systems.

Corporate Call is a Telephony Application Programming Interface (TAPI) application. It

uses Impact Integrator to connect to Comdial’s DXP, DXP Plus, FXT, and FXS digital

communications systems. Corporate Call version 2A requires active seats of Impact

Integrator. Corporate Call for Microsoft Outlook can be used with a variety of

manufacturer’s TAPI-compliant digital communications systems. Call Comdial for a

complete list of approved systems and supported features.

Some of the features Corporate Call provides include the following:

•

provides screen pops using information from the Outlook Contacts and MS Exchange

server address books. Corporate Call also supports local .myd files and, if there is no

contact information available, it shows caller ID information (Caller ID or ANI is

required for external caller information),

•

pages users by integrating the Comdial QuikTrak pager system, an external paging

service, or message-ready cell phone service with the Outlook calendar and mailbox,

•

has a separate floating CallBar to access telephone functions,

•

allows dialing from the PC keyboard while on a call,

•

provides easy access to communications system features, such as park orbits,

Introducing Corporate Call – 1

Introducing Corporate Call GCA70–363

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Comdial and FXT Podręcznik Użytkownika Strona 5