
Working with a Key Voice System
GCA39-826 Rev 1, Issue 9/01 Page 10 Printed in the USA
Personalized Voice Greetings
Key Voice systems feature several voice greetings recorded by each subscriber. These prompts
include a name prompt and up to 10 personal greeting prompts. The new user tutorial walks new
subscribers through recording these prompts when they first call in.
Private Messages
Subscribers can tag messages as private. Private messages can only be listened to by the
recipient, they cannot be forwarded.
Recover Accidentally Deleted Messages
Subscribers can recover messages that they mistakenly delete during the current session.
Reply to Sender
Subscribers can review a message then choose to transfer directly to the sender’s mailbox to
leave a reply—all at the touch of only two keys.
Send A Message Copy
Once a subscriber listens to a message, he/she can choose to send the message on to another
subscriber on the system, with or without adding comments to the beginning or end of the
message.
Sent Message Editing
A subscriber can delete a message he/she previously sent to another subscriber’s mailbox, as long
as the recipient has not yet listened to the message.
Shared Extension Field
Several mailboxes can share a single telephone extension. When the Key Voice system transfers
a call to the extension, the system announces the name of the subscriber to which the call is to be
directed when an individual at the extension answers the telephone.
Skip Greetings and Interrupt Prompts
The system is set up to skip greetings when the caller presses the 1 key. If a caller does not want
to listen to the entire greeting, he/she may skip it and go directly to the mailbox to record a
message immediately. Prompt interrupt features also allow callers to make a selection or input
keystrokes before the system has voiced a prompt in entirety. When interrupted, the system
discontinues the prompt, and immediately responds to the keystroke.
Skip Messages
The skip message feature allows a subscriber to skip a new message while listening to it. The
skipped message is automatically saved in the old message category.
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