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VMMI Programming Exercises

GCA39-082 Rev 2, Issue 9/01 Page 14 Printed in the USA

Type of Hunting Description

Terminal station hunting

This choice always delivers a call to the first idle station programmed in the hunt

group. If the station does not answer within a programmed amount of time

(programmed as the Call Advance Time), the system delivers the call to the next

sequential idle station programmed in the hunt group. The system makes no

attempt to balance the distribution of incoming calls as this is a linear search

through the programmed list. The search starts at the beginning of the list for

each incoming call.

Distributed station hunting

This option delivers a call to the next idle station in the hunt group after the

station that received the previous call. If that station does not answer within the

programmed call advance time, the system delivers the call to the next

sequential idle station programmed in the hunt group. This hunting method is a

linear search through the programmed list; however, the search starts wherever

it left off after the previous call.

Longest idle station hunting

This choice delivers a call to the station that has been idle for the longest period

of time since completing the last call that was routed to it by the station hunting

feature. In the case of stations with equal idle times (such as at system startup),

the system picks the first of the grouped stations with equal idle times. If that

station does not answer within the call advance time, the system delivers the call

to the station with the next longest idle period.

Ring all station hunting

This is not a true hunting method. This method delivers a call to all idle stations

simultaneously. This is a good method to use when the site requires that all calls

be answered as quickly as possible.

None

This is not a search type but it is a default option. This no hunting option allows

a hunt group to be completely programmed yet be disabled. The person calling

the hunt group will hear ringing, but the call will not hunt. Sometimes it is

necessary to set this option to NONE if additional Hunt Group members are to be

added to or deleted from the member lists. It is impossible to add or delete any

new members to the list without first setting the search type to NONE. Do not

forget to set it back to its original programming after you have finished your

changes.

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